Impact Lifesaving is please to offer the following refund policy for CPR, First Aid and Lifesaving courses
If the course has been cancelled by Impact Lifesaving, you will receive a full refund.
If you wish to cancel or reschedule your registration more than 48 hours prior to the date of the course, simply contact us at email@example.com Registration is non-transferable.
No refunds will be given if the candidate:
did not attend the course or failed due to missed portion of the course
is unable to provide proper course prerequisite (if required)
unable to perform the skills required to pass the course
Course materials are non refundable once issued. Rented course material is to be returned to the instructor of the course on or prior to the end of your course.
Students are responsible to return the course material (course text) in the same condition that they received it. Students who damage the course manuals will automatically be charged the full fee of the manuals plus HST.
Instructor Development Courses:
If you are enrolled in one of our Instructor Development courses, due to the very small class sizes no refund or transfer is possible for these program unless the course is cancelled or postponed by Impact Lifesaving. This supersedes the refund policy as listed above for our regular courses. Instructor Development Courses are also non-transferrable. If there is an issue with a course date booked please contact our office as soon as possible,